TurnUp & Co. ("TurnUp", "we") runs turnupandco.com, local.turnupandco.com, industrial.turnupandco.com and app.turnupandco.com, and the event pages, tickets and check-in tools on those sites. This policy explains what we collect, why, and the choices you have.
What we collect
Things you send us. When you fill in a contact form or book a planning call: your name, email, phone, company, role, the time you picked and anything you write.
Event registrations. When you register for an event that runs on our platform: your name, contact details, guests, how you heard about it, your ticket and whether you checked in.
Site analytics. The page you viewed, the referring site, campaign tags in the link (like utm_source) and a random visitor ID stored in your browser. We do not use advertising cookies or sell this data. If your browser sends Do Not Track or Global Privacy Control, we don't record the visit.
Business contact information. For our own sales outreach we keep work contact details of people at businesses we think we can help, gathered from public sources, data providers and referrals.
How we use it
To reply to you, run the planning call you booked and send related emails.
To run events: send tickets and reminders, check guests in and report results to the business that hosted the event.
To understand which pages and campaigns work, so we can improve the sites.
To send a small number of business emails about our services. Every one has an unsubscribe link, and we honour it.
Who we share it with
The event host. If you register for a client's event, that business receives your registration and attendance details.
Service providers that run our systems for us under contract: hosting (Vercel), database (Neon) and email (AgentMail).
When the law requires it, or to protect our rights and the safety of others.
We don't sell personal information.
How long we keep it
Contact and booking records are kept while we have a working relationship and for up to three years after the last contact. Event registrations are kept for as long as the hosting business needs them for reporting. Analytics records are kept for up to two years.
Your choices
Unsubscribe from our emails with the link in any message, or by writing to us.
Ask to see, correct or delete the information we hold about you by emailing hello@turnupandco.com. We'll answer within 30 days.
Block analytics by turning on Do Not Track or Global Privacy Control, or by clearing your browser storage.
Security
Data is encrypted in transit, access to the platform is limited to people who need it, and we keep the systems up to date. No system is perfectly secure, so please don't send us sensitive health or payment information through our forms.
Children
Our sites are for businesses and adults. We don't knowingly collect information from children under 13.
Changes
If we change this policy we'll update the date above. Material changes will be noted on this page.